We highly recommend making the password which you can easily remember yourself. However, if you forgot your password, you can contact our KBZ call centre: 09253260087, 09253260091, 09252332845 and ask for advice.
There are two methods you can do if you forgot your password.
First one is : Click “ Forgot Password ” button on the log in page, then click on “ User ID “ box then key in your User ID then click submit .
Second one is : User have to come to the bank in person and then provide following information and documents to bank staffs.
- NRC Number
- Date of Birth
- Email Address
- Mobile Number